Employee Knowledge Sharing Behaviour
Ahsan Hameed (Date: 02.11.2014)
The knowledge sharing behaviour of employees is volunteering act of employees about sharing their knowledge and information with their fellows and other peoples. The knowledge sharing behaviour of employees cannot be guaranteed well developed system of knowledge management in organizations, but volunteer effort of an organization’s employees. The Chennamaneni, Teng and Raja (2012) presents the model of an employee’s knowledge sharing behaviour that involves three sets of variables such as technological, organizational and psychological antecedents. This model is based upon the theory of planned behaviour. This model is very helpful in positively affecting the knowledge sharing behaviour with variance of 41.3% and also positively affecting the knowledge sharing intentions with the variance of 60.8%. Further, the findings of research also confirm that the employee’s perceived enjoyment in helping others (PEH) is having a strong influence on knowledge sharing behaviour of employees.
In an organization, the knowledge sharing behaviour of sales people is considerably significant and beneficial for the organization, because the sales people work outside the organization and having plenty of knowledge and information about the market trends, other organizations, consumer behaviour and environmental dynamics. The knowledge sharing behaviour of sales people leaves a great impact on intra-organizational knowledge sharing behaviour among departmental personnel’s such as, production, design, marketing, finance and engineering etc. (Menguc, Auh and Chan Kim, 2011).
One research by The and Sun (2012) is showing the role of multiple factors in improving the knowledge sharing behaviour of employees. The research study confirms that the knowledge sharing behaviours of employees are positively affected by the organizational citizenship behaviour, organizational commitment, job involvement and job satisfaction of employees. The favourable tired of these important factors stimulates the employee’s behaviour towards sharing knowledge within orgnaiztaion. Other research by The and Yong (2011) describes the roles of three factors, which are helpful in contributing to the knowledge sharing behaviour such as, organizational citizenship behaviour, in-role behaviour and sense of self-worth of employees. These factors are stimulating the employee’s behaviour towards knowlegd sharing within organization.
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